BuntSoft | All posts tagged 'SMPLink™'

Dead Again? Panasonic sunsets the SMP software for the second time

by Don Bunt 30. March 2017 12:36

After spending several years and lots of money bringing the System Manager Pro software back to life, Panasonic has decided to kill it again. I want to start with a little background...

System Manager Pro was first released for the QSR market in 2004 and was discontinued for the first time in 2009.

In 2014, Panasonic hired Bunt Software several years ago to bring SMP back to life and to create SMP 4.0 and OWS 6.0. The software was released in 2016.

Here is a list of the features that we added during the creation of SMP 4.0: 

● Added support Windows 7/8/10, both 32 and 64 bit

● Added support for SQL Server Express 2014 

● Added support for OWS 6.0

● Removed vulnerable credit card services and replaced it with SMPLink™ 

● Fixed numerous bugs

Here is a list of the features that we added during the creation of OWS 6.0:

● Added support Windows 7/8/10, both 32 and 64 bit

● Added support for POS Ready 2009, Windows Embedded 7/8

● Added Freedom Pay EMV interface

● Added ability to run off the shelf OPOS drivers

● Added support for several Panasonic tablets including the FZ-R1

● Fixed numerous bugs

When the SMP business didn't pick back up as expected, last year Panasonic went off and bought a Canadian pos software company called Quickservice Technologies along with their iQtouch software. The software is installed in thousands of sites in Canada. I wish Panasonic luck in bringing the software to market in the US.

Now, for all of the SMPLink™ sites that were looking forward to upgrading to SMP 4.0 in order to gain EMV support; you are now out of luck. 

We hope that we can offer some comfort in knowing that Bunt Software will continue to support SMP and SMPLink™, just as we have for the past 8 years.

SMPLink™ has been installed in 910 sites and has processed over 200 million transactions since 2010.

SMPLink™ is the ONLY credit interface for the Panasonic System Manager Pro (SMP) pos system.

Top 8 Reasons to Upgrade to SMPLink™ Version 3

by Don Bunt 1. March 2017 07:36

1. Earlier versions of SMPLink™ are no longer PCI compliant. If Merchants don't upgrade, they can no longer truthfully attest to their compliance on their annual PCI Self-Assessment Questionnaire (SAQ). Compliance is mandated by Visa, MasterCard, Discover and American Express.

2. Merchant Link will stop supporting SSL version 3 and older versions of SMPLink™ will no longer work. As of now, there is no date set yet.

3. Merchants may be fined by their processor for non-compliance.

4. Merchants are held responsible for breaches. In addition to fines, they will be responsible for all of the fraud caused by the breach. It usually means bankruptcy.

5. Point of sale dealers are sometimes held responsible for systems that are out of compliance.

6. If it is an Arbys site, they will need to upgrade to SMPLink™ v3 by April 4 in order to support Vantiv gift cards. This is mandated by Arbys corporate.

7. If the site is using Valutec gift cards, they need to upgrade to SMPLink™ v3 by this fall, otherwise they will be shut off.

8. Upgrading is much cheaper than any other alternative.

To date, only 64 sites have been upgraded, there are still many hundreds of sites to go.

Merchants using older versions SMPLink™ need to move to SMPLink™ version 3.0 as soon as possible to avoid being the target of hacking. Contact your dealer to upgrade today. 

SMPLink™ has been installed in 910 sites and has processed over 200 million transactions since 2010.

SMPLink™ is the BEST credit interface for the Panasonic System Manager Pro (SMP) pos system. 

Bunt Software is a PCI-QIR (Qualified Integrators & Resellers) certified by the PCI SCC.

Why use SMPLink instead of standalone credit card terminals?

by Don Bunt 10. May 2013 07:32

Quick service restaurant operators who use the System Manager Pro point of sale system have a choice between using integrated credit processing and standalone terminals. Integrated credit allows the credit card to be swiped directly on the pos workstation. Using SMPLink™ is the only PCI compliant way to process integrated credit transactions on an SMP system.

Standalone credit card terminals

Using standalone credit card terminals seems like the simple way to process credit transactions, however, they have serious disadvantages.

Reentry errors

The sale gets entered on the pos workstation, and then the total of the sale gets reentered on the standalone terminal. The reentry of data is prone to having errors.

Multiple receipts

The sale will have two receipts, one from the pos system and another from the credit terminal.

Slow speed of service

The reentry of totals into the standalone terminal adds 20 seconds or more to each transaction causing poor speed of service.

Fraud potential

Because the terminal requires no sale on the pos system, anyone can enter a fraudulent credit transaction at any time.

Unprofessional appearance

Lastly, the terminal takes space on your front counter and it looks unprofessional.


Integrated Credit with SMPLink

Integrated credit using SMPLink has many advantages over standalone units.

Single entry of data

The transaction is entered and card swiped directly on the pos workstation.

Fast speed of service

Most transactions are authorized in under a second.

Internet plus dial backup

Transactions are authorized thru the internet. If your internet goes down, SMPLink will revert to dialup.

Only one receipt

Transaction details as well as credit payment information all go on one receipt.

PCI compliant

With SMPLink and Transaction Vault, sensitive card information is never stored.

Easy reconciliation

Credit reports and balancing information is stored on the pos system.

Low cost to implement

In most cases, with multiple pos workstations in the restaurant, SMPLink is cheaper to implement than standalone terminals.

It works!

SMPLink™ has over 800 sites installed and has processed over 58 million transactions.

Find SMPLink™ on the PCI Council List of Validated Payment Applications: search for Application="SMPLink" or Company="Bunt Software".

SMPLink™ is the ONLY PA-DSS compliant credit interface for the Panasonic System Manager Pro (SMP) pos system.

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About Bunt Software

Bunt Software develops innovative software solutions on a project or time & material basis. Our turnkey software development services include Commercial Product Development, as well as Software Architecture, Design and Development.


Our experience and expertise spans a wide array of industries/markets, including:


·     Retail

·     Financial

·     Manufacturing

·     Telecommunications

·     Security 



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